Terms and Conditions


Enrollment/Eligibility

The Enjoy (more) Rewards Program (the "Program") is a loyalty program sponsored by LIXIL Water Technology Americas (LWTA) and offered to all showroom sales associates employed by qualified distributors and dealers. Purchasing agents, outside sales representatives, counter sales representatives, administrative assistants and owners or principals are NOT eligible. As a benefit for selling eligible American Standard, DXV and GROHE products, members can earn points for eligible sales that can be redeemed for cash deposits onto their Enjoy (more) Rewards Reloadable VISA®. Participants must submit the required documentation (proof of purchase) for the specific sales claims entered to have points credited to their Enjoy (more) Rewards account.

The Program is open to legal residents of  the 50 United States, the District of Columbia and Puerto Rico who are 18 years and older at the time of enrollment. Void where prohibited by law. Employees of LWTA, parents, subsidiaries, affiliates, agents and any agencies or other companies involved in the development or execution of the Program or production or distribution of Program materials as well as the immediate family (spouse, parents, siblings, and children) and household members of each such employee are not eligible.

Program members must register and create a profile on the Enjoy (more) Rewards website to participate in the Program. Participation in the Program constitutes the participant's full and unconditional agreement to these Terms and Conditions.

LWTA reserves the right to disqualify any member from participating in the Program (and to invalidate all gift cards) if, in its sole discretion, LWTA determines that the member has abused, received, or redeemed gift cards through fraud, theft, or otherwise illegally, or has otherwise violated these Enjoy (more) Rewards Terms and Conditions. These rights are in addition to any other legal or equitable remedy, which may be available to us under applicable law.

Earning Points

Earn points by selling eligible American Standard, DXV and GROHE products, and entering sales during the collection period. Go to www.mylixilEMR.com and follow the links and instructions to either register or enter your Email Address and Password (if you already have registered). Members will earn points for each applicable sale during the collection period.

LWTA reserves the right to change the points awarded for purchases at any time during the Program. At various times during the Program, LWTA will declare "promotional" periods.  Members who sell products and enter claims during the Promotional period will earn additional points set forth on the Enjoy (more) Rewards Program website. The website will indicate whether there is an active promotional period in effect.

Sales can only be entered 1 time.

Only up to six (6) quantities of a product SKU are eligible for rewards per sale, per invoice number. Sales for more than six of an individual products will not be awarded. Residential sales which are actively facilitated by a showroom associate with the homeowner qualify. The sale must be made by you — the showroom associate. Sales that are driven by a plumber or contractor and made through the wholesale counter without your assistance are not eligible. Commercial sales are NOT eligible (e.g., sales for a multi-family project or condominium complex, bulk sales to builders, sales to kitchen and bath dealers, or internet sales, etc.).

Members may not combine or transfer points with other members' accounts. Members may not combine points obtained by others for a deposit into a single member's account, nor transfer, sell, or otherwise dispose of points in any manner in violation or attempted subversion of these Terms and Conditions.  Any attempt to combine or transfer points will result in disqualification from the Program and forfeiture of all points in any member's account. LWTA reserves the right to take any other or additional action it deems appropriate in its sole discretion in the event that the LWTA believes (in its sole discretion) that a member (or members) have violated this provision.

LWTA reserves the right to change, add or remove the methods by which members can earn and collect points.

Once a member files a claim, the validation of the claim and potential points earned will be subject to verification by a team of auditors whose decisions on the outcome are in its sole discretion and are final and binding. Points will not be awarded until after the verification process is complete. Claims are void if (a) not obtained in accordance with these Terms and Conditions and through legitimate channels or (b) any part deemed to be found is counterfeit, altered, defective, tampered with or irregular in anyway. The corresponding points will appear on the member's Enjoy (more) Rewards Reloadable VISA within 10-15 business days after completion of the validation process. However, LWTA reserves the right in its sole discretion to award points later than 15 business days if additional time is needed for any reason.

Redeeming Gift Cards

Prepaid debit cards are offered as Rewards as part of the Program, Reward Points must be redeemed via the Website directly onto a prepaid debit card. We are unable to cancel any redeemed prepaid card tokens. 

All prepaid cards must be activated prior to use by following the instructions given by the card provider.

Members must agree to the prepaid debt card provider’s terms and conditions which are available upon request. Additional cardholder fees apply.

In the case where the cumulative card load exceeds any applicable KYC (Know Your Customer) limit, additional KYC information may be required from the Member to enable the card to be upgraded.  The card will not be loaded with any further funds until KYC has been completed.  A list of acceptable KYC documents can be supplied by the card provider.

The Member acknowledges that the card provider may retain Member data and has the right to suspend the prepaid debit card service in the event of such an instruction being made by any governmental, law enforcement or regulatory authority or if misuse or fraudulent activity is suspected. None of the Administrator, the card provider or Lixil shall have any liability for direct or indirect losses as a result of suspension of the prepaid debit card service.

Each Member must advise the Administrator immediately on becoming aware that any prepaid card has been lost or stolen. Cards declared as lost in transit which have not been activated will be replaced by the Administrator.

Once a card is activated, all risk for the funds on the card passes to the individual Member.  In the event of a lost, stolen or damaged card, the card provider may issue a replacement card with the available balance at the point of notification transferred to a new card less any applicable charges for re-issuance.

In the case of misuse or fraudulent activity of a prepaid debit card service, each Member acknowledges that he or she must comply with all requests for data or actions to be taken as given by the Administrator, the card provider or any governmental, law enforcement or regulatory authority.

Customer Service

Customer Service support for the Enjoy (more) Rewards Program is available. This service includes email support. Customers can contact Customer Service at mylixilemr@360insights.com Monday through Friday.

We respect your privacy and, therefore, will not share your personal information to outside parties without your consent. Please see our Privacy Policy for more information regarding the security of our website and your information.

Termination

LWTA may, from time to time and in its sole discretion, change or limit any aspect of the Program; amend the rules, restrictions, benefits or features, in whole or in part; modify, delete or terminate any or all of the Program including participating partners, gift card(s), adjust reward levels, benefits, or special offers, at any time.

LWTA may in its sole discretion terminate or modify, without liability or notice, all or any part of the Enjoy (more) Rewards Program, at any time. LWTA may suspend without notice should events beyond LWTA'S control occur, including but not limited to computer equipment or electronic data transmission failure, strikes, civil disturbances, acts of nature or war.

Damages

Any attempt to deliberately damage the Program website or undermine the legitimate operation of the Program is a violation of criminal and civil laws. LWTA reserves the right to seek damages for any such attempt to the fullest extent permitted by law.


Disclaimers

LWTA is not affiliated with any merchants listed. The merchants are all independent service providers. No merchants listed above or in any marketing materials are sponsors or co-sponsors of the Program.

Participating merchants are subject to availability. Participating merchants on the Enjoy (more) Rewards Program website are subject to their own legal Terms and Conditions. Please visit each merchant's website for their Terms and Conditions.

Copyright/Trademarks/Other Proprietary Rights

All content (and the compilation thereof) included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is and will remain our property or that of our content suppliers and is protected by United States and international copyright laws. Except as otherwise provided herein, all graphics, logos, page headers, button icons, scripts, and service names on the site are and will remain our trademarks or service marks.  All other trademarks not owned by us that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.  You will not have, acquire or assert any rights in our services, website, components or proprietary rights and will not, without our prior written consent, copy, reproduce or distribute in any manner any of the content, data or information available through our website or services.  You will not remove or modify any copyright, trademarks, service marks, confidentiality or other proprietary notice or marking appearing on any materials relating to the services or website.

Your Account

If you use this site or services, then you are responsible for maintaining the confidentiality or security of your account and password and for restricting access to your computer, and you agree to accept full responsibility for all activities that occur under your account or password. You also agree to immediately notify us of any unauthorized use thereof.  Product retailers and/or manufacturers may also provide additional terms and conditions associated with your product selection that may or may not be displayed through this site.  We reserve the right at all times for any reason to modify or refuse your use of services and/or content, including, but not limited to, the ability to terminate your account or program, remove, change or edit content or products offered, and/or cancel your orders at our sole discretion.

Product Descriptions

We attempt to provide all services to be as accurate as possible in describing the products offered through this site. However, we cannot and do not warrant that product descriptions or other content of this site or the Services are accurate, complete, reliable, current, or error-free. You acknowledge that interruptions and loss of Services may occur as a result of maintenance or repairs to our Services or web site, unexpected outages or interruptions or an act or omission by you or any third party.  We will not incur any liability as a result of any such interruption or loss.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

TO THE EXTENT PERMISSIBLE BY LAW, THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE), RELATED SYSTEMS AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY US OR OTHER THIRD PARTIES ON AN "AS IS" AND "AS AVAILABLE" BASIS WITH NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, DESCRIPTION, FITNESS FOR A PARTICULAR PURPOSE, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE AND NON-INFRINGEMENT. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE, CONTENT AND THE SERVICES IS AT YOUR SOLE RISK AND MAY BE SUBJECT TO CHANGE OR REMOVAL AT ANY TIME.

WE DO NOT WARRANT THAT THIS SITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE), RELATED SYSTEMS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE WILL BE UNINTERRUPTED, TIMELY OR FREE FROM ERRORS, INACCURACIES, VIRUSES OR OTHER HARMFUL COMPONENTS. WE, OUR SUPPLIERS, AGENTS, EMPLOYEES, OFFICERS, DIRECTORS AND SHAREHOLDERS ARE NOT AND WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE), RELATED SYSTEMS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES.

Indemnification

You will indemnify, defend (at our election) and hereby release us, our directors, our officers, our employees, our suppliers and our agents from all losses, damages, penalties, costs and expenses (including, but not limited to, legal fees) caused by, arising from or relating to information or content provided by you or your use of or participation in our Services or web site or your breach of these terms and conditions.

Enjoy (more) Rewards Prepaid VISA®

For details on terms and conditions for your reloadable VISA®, please refer to the back of your card.